Shame on Target- 11.28.06
Veering slightly from our regularly scheduled content - WTF? I am appalled, outraged, and amazed. My order of Tord Boontje bowls and dessert plates from target (yes i placed that order like a month ago)… not only aren’t here yet… well not the plates… but the bowls just woke me up this morning, and can you BELIEVE the SIZE of that box, or the amount of cardboard and paper i was sent? The bowls are like cereal bowls to give you some perspective. That big box is almost the size of the Think chair box. So as designer friendly as they may be, minimizing waste doesn’t seem to be so high on the list. I needed to vent, since Target made me feel dirty after all my eco happy posts last night.
If you stop and think about it UPS, Fed-Ex and even the US postal service are the ones who have created the need for over packing. They manage to break the unbreakable. Which would you rather deal with… the disappointment of broken items then phone calls, emails, filing reports, paperwork, repacking your broken items, waiting UPS to come within 3 days or standing in line at USPS for the final claim review hoping to get a replacement if they still have it in stock or then making sure you are fully credited back… or the extra cardboard?!?
----- Fred 01.12.06 11:01